F.A.Q.
Frequently asked questions
Find quick answers to common questions about orders, shipping, returns, payments, bicycles, e-bikes, scooters, and cycling accessories at CycleAddons.Can't find the question you're looking for?
Registration & Orders
Browse our products, add your desired items to the cart, and proceed to checkout. Once payment is completed, you will receive an order confirmation email.
Yes. Guests can complete purchases without creating an account. However, creating an account allows easier order tracking and faster checkout.
Once your order ships, you will receive a tracking number by email. You can use this tracking information to monitor your shipment’s progress.
Orders can be modified or canceled before processing begins. Please contact us immediately if changes are required.
We accept major credit cards, debit cards, PayPal, and other secure payment methods available during checkout.
Shipping & Delivery
Most orders arrive within 7–20 business days depending on the destination country and shipping method selected.
Yes. CycleAddons ships to customers worldwide.
Shipping costs are calculated during checkout based on the delivery location and product specifications.
Some products may ship from different warehouses and arrive separately.
Yes. Tracking information is automatically sent once your order has been shipped.
Returns: How-To
Eligible products may be returned within 30 days of delivery if unused and in their original packaging.
Contact us within 7 days of delivery and provide photos of the damaged item and packaging for review.
Please contact our support team with photos of the received product. We will arrange a replacement or provide an appropriate solution.
Approved refunds are usually processed within 5–10 business days to the original payment method.
Payment & Security
We offer bicycles, electric bikes, scooters, cycling accessories, bike lights, helmets, cycling apparel, and replacement parts.
Warranty coverage varies by product. Please refer to the product page or contact our support team for details.
CycleAddons provides quality cycling products, competitive prices, secure payments, worldwide shipping, and dedicated customer support.
Find our store
Find Our Global Locations
CycleAddons serves customers worldwide through our international fulfillment and support network. Our locations help us provide efficient order processing, shipping, and customer service across multiple regions.
United States
4297 Express Lane
Sarasota, FL 34249
Phone: +1 505 666 2003
China
Unit 1, Building 15, Lane 248 Huqingping Highway
Minhang District, Shanghai 201105
Phone: +86 400 631 8388
Australia
AIC 56A Anzac St
Chullora, NSW 2190
Phone: +61 2 9714 5866
Canada
5810 Ambler Drive, Unit 14
Mississauga, Ontario L4W4J5
Phone: +1 905 238 0440
Cyprus
Leoforos Spyrou Kyprianou No. 17
Mesa Geitonia, Limassol 4001
Phone: +357 2574 7708
France
GL-NET, 7 Rue du Meunier (SNS)
Roissy-en-France, Île-de-France 95700
Phone: +33 483 530 888
Georgia
Ketevan Dedofali Ave 59
Tbilisi 0144
Phone: +995 32 277 6263
Wide Range of Products
Quality and Authenticity
Competitive Pricing
Secure Shopping
Gear Up for Greatness!
Discover the latest sports gear and equipment that’ll take your performance to the next level. Whether you’re an athlete, a fitness enthusiast, or simply love sports.