Privacy Policy

At cycleaddons LLC ("we," "us," "our," or "CycleAddons"), accessible from https://cycleaddons.com/, protecting the privacy, security, and personal data of our customers and site visitors is our highest priority. This Privacy Policy outlines the types of information collected and recorded by cycleaddons LLC and how we utilize, protect, and process it in full compliance with international data privacy laws and e-commerce security standards.

If you have questions or require further details regarding our data collection and privacy practices, please contact our compliance team directly at support@cycleaddons.com.

1. Information We Collect

We collect personal information that you voluntarily provide when placing an order, creating an account, or contacting our customer service. This includes:

• Personal Contact Data: Full name, billing address, shipping address, phone number (+1 505 666 2003), and email addresses (support@cycleaddons.com).
• Transactional Data: Order history, item details, transaction amounts, and customer service communication records.
• Technical & Device Data: IP address, browser type, device type, operating system, Internet Service Provider (ISP), timestamped visit logs, referring/exit URLs, and on-site click paths for diagnostic integrity, traffic optimization, and fraud prevention.

2. How We Use Your Information

We process your personal information strictly for legitimate business and operational functions, including:

• Fulfilling, processing, and delivering your orders via our trusted logistics carriers.
• Sending order confirmations, tracking notices, invoices, and essential service communications.
• Providing responsive customer support and resolving inquiries via support@cycleaddons.com.
• Improving, testing, and customizing store features, UI performance, and product offerings.
• Detecting, preventing, and mitigating security threats, fraudulent transactions, unauthorized access, and chargebacks.
• Complying with applicable legal, tax, accounting, and regulatory mandates.

3. Cookies and Tracking Technologies

cycleaddons LLC uses cookies, web beacons, and persistent storage technologies to remember active shopping cart contents, user preferences, and site interaction metrics. These technologies enhance your shopping experience and optimize browsing performance. You can control, restrict, or block cookies through your individual browser settings at any time; however, disabling essential cookies may impact store checkout functionality.

4. Payment Processing & Third-Party Data Sharing

We strictly do NOT sell, rent, trade, or lease customer personal data to third parties for marketing purposes. To deliver your purchases securely, data is shared exclusively with PCI-DSS compliant infrastructure providers and logistics partners:

• Payment Processing: Payments are securely handled via PayPal (enabling credit/debit card processing, Apple Pay, and Google Pay). All payment transactions are encrypted using 256-bit Secure Socket Layer (SSL) technology. We never store raw credit or debit card numbers on our local servers.
• Fulfillment & Shipping Partners: Order details (recipient name, phone number, and physical shipping address) are transmitted to verified logistics networks (CJdropshipping, USPS, DHL Express, Royal Mail, Canada Post, Aus Post, and CJPacket) strictly for shipping and doorstep delivery.
• Analytics & Optimization: Privacy-compliant analytical tools, including Google Analytics (GA4) and Meta Pixel, are used to analyze usability metrics and ad performance.

5. GDPR Data Protection Rights (European Union / EEA Users)

If you reside within the European Economic Area (EEA), you possess specific data protection rights under the General Data Protection Regulation (GDPR), including:

• The right to access, update, or correct your stored personal data.
• The right to request complete erasure ("Right to be Forgotten") of your personal data.
• The right to restrict or object to our processing of your personal information.
• The right to request data portability in a structured, machine-readable format.

To exercise any of these rights, please contact our privacy compliance team at support@cycleaddons.com.

6. CCPA Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California consumers have the right to request information regarding categories of personal data collected, request deletion of personal information, and explicitly direct us not to sell their data. Please note that cycleaddons LLC does not sell customer personal data under any circumstances.

7. Children's Privacy Protection

Protecting children's online privacy is critical. cycleaddons LLC does not knowingly collect or solicit Personal Identifiable Information from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately so we can promptly locate and remove such information from our records.

8. Corporate Contact & Business Information

cycleaddons.com is fully owned and operated under the corporate structure of cycleaddons LLC, an officially registered business entity in the State of New Mexico, United States.