Payment Policy

At cycleaddons LLC, we prioritize your security and convenience when shopping for bicycles, e-bikes, scooters, and professional cycling accessories. This Payment Policy outlines our accepted payment gateways, local payment methods, encryption standards, and transaction terms.

1. Accepted Payment Methods & Gateways

We partner with world-class, PCI-DSS compliant payment providers (including WooPayments and PayPal) to support secure international transactions and localized payment options:

2. Payment Security & Compliance

Your financial confidentiality is strictly maintained:

• Zero Card Data Storage: cycleaddons LLC never stores, logs, or views your full credit card numbers, CVV codes, or bank credentials on our local servers. All sensitive cardholder data is tokenized and processed strictly within PCI-DSS Level 1 certified vault environments.
• SSL Encryption: Every transaction page utilizes robust 256-bit Secure Socket Layer (SSL) encryption to secure data transmission between your browser and payment gateways.

3. Currency & Order Verification

• Pricing Currency: All transactions on cycleaddons.com are billed in US Dollars (USD). International purchases processed in local currencies will be converted by your financial institution at prevailing market exchange rates.
• Billing Verification: To mitigate online fraud and protect cardholders, your submitted billing address must match the records held by your issuing bank. Transactions flagged by automated security protocols may require manual verification by our support team prior to fulfillment.

4. Refunds & Chargebacks

Approved refunds resulting from canceled or returned orders are routed directly back to the original funding source (credit card or PayPal account) within 7–14 business days. For full details regarding return parameters, please visit our Refund Policy page. Unjustified chargebacks or fraudulent disputes are actively contested with tracking proof and delivery confirmations.